H Εταιρία

Hellenic Post (ELTA) is a strong group of companies, providing Greek citizens with modern high quality postal services at affordable prices.

It was founded in 1828, almost simultaneously with the foundation of the Greek State, through a presidential decree issued by Ioannis Kapodistrias.  Since 1996 it operates as a SA (“ELTA SA”).

ELTA Group comprises ELTA SA and its affiliated companies: ELTA Courier SA and KEK ELTA SA.  The Group also includes two related companies: TT - ELTA AEDAK and Post Insurance Brokerage SA.

We offer postal services, financial, banking/insurance services, retail products and courier services.  Since early 2012, we are also active in the mobile telephony market (ELTA Mobile), in collaboration with Vodafone.

Hellenic Post is the leader of the Greek postal market and the universal service provider. According to the “Postal Services, Electronic Communications and Other Provisions” Law, Hellenic Post undertakes the obligation of providing universal services for a period of 15 years (until 31/12/2028).   This means that we offer high quality services at affordable prices to all citizens and businesses in all parts of Greece.  We deliver this universal service through the largest retail network in Greece with more than 1,500 access points.

In 2011, and despite the very difficult economic environment, ELTA continued to be profitable.

In Hellenic Post, we focus on satisfying our customer’s needs: this means a focus on innovation, on using to the full the opportunities created by new computerised technologies, and on bringing forward new products and services to meet our customer’s changing needs.  This has enabled us to build a very strong and long-lasting relationship of trust with customers.  Over recent years, we have met all the quality standards for the distribution of domestic and international lettermail required by the Greek Postal regulator (EETT) and by the International Post Corporation.

Hellenic Post’s strategic agreement with the Hellenic Postbank in 2006 strengthened its role in retail banking.  Hellenic Postbank and Hellenic Post operate inter-connected systems and 81 of the larger post offices offer “shop-in-shop” banking services.  Our objective is to improve customer service by offering convenient secure financial services to customers.

Hellenic Post invests heavily in developing the skills and capabilities of its staff.  This includes training in new technologies and in innovatory services.  Our Vocational Training Centre (KEK ELTA) offers a wide range of training courses, leading to staff gaining certificated professional qualifications.

We also place a high priority on protecting the environment and contributing to sustainable growth.  For example, we participate in international programs, such as the five-year pan-European program “Greenhouse Gas Reduction” (PostEurop), aiming to reduce CO2 emissions.  We also work with other postal operators within the Environmental Program of Measurement and Management of emissions of CO2.
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