Domestic First and Second Class Letter Mail

First Class (Priority A): an easy and simple way to send your personal or corporate mail guaranteeing its fast delivery.  

Επιστολές Α΄ Προτεραιότητα Εσωτερικού

For letters, greeting cards, invoices, bills and other items classified as letter mail which you wish to be delivered fast. First Class mail is normally delivered the next day after posting (X+1)

  • Both the Sender's and Recipient’s addresses recorded on the envelope, (including Full Name or Corporate Name, full Address and Postcode) can guarantee fast delivery. We cannot accept responsibility for delays caused by incomplete address or where letters are not in accordance with our mail standards.
  • We regret that there are no compensation arrangements for claims of lost mail items sent as first class mail (that is, without using the Special Delivery services).

First class mail items can be posted at all Hellenic Post branches, mailboxes, our Postmen in rural areas of the country (rural distributors) or our postal agencies.

You can pay for First Class mail with:

  • Stamps, or
  • Prepayment (Franking) machines.

Please note that only letters with stamps can be posted through the mailboxes.

Service imprint

 

Second Class (Priority B): The cost-effective choice

Επιστολές Β΄ Προτεραιότητα Εσωτερικού

For letters, greeting cards, invoices, bills and other items classified as letter mail where next-day delivery is not essential. Second Class mail is normally delivered on the third working day following posting (Χ+3).

  • Both the Sender's and Recipient’s addresses should be recorded in full on the envelope, including Name or Corporate Name, Address and Postcode, as well as the imprint B. We cannot accept responsibility for delays caused by incomplete address or where letters are not in accordance with our mail standards.
  • Please note that Second Class mail with incorrect or missing Postcodes, regardless of the number of items posted, shall be invoiced as 1st Priority mail.
  • We regret that there are no compensation arrangements for claims of lost mail items sent as 2nd Priority mail (that is, without using the Special Delivery Services).

Second class mail items can be posted at all Hellenic Post branches, our rural distributors or our postal agencies.

You can pay for Second Class mail with:

  • Stamps, or
  • Prepayment (Franking) machines.


Service imprint

 

If you want to send bulk mail please make sure that your letters meet Hellenic Post’s letter-post standards (relating to weight, dimensions etc) as this will ensure that your letters can be handled by our automatic mail sorting machines, so guaranteeing fast delivery. 

For more information on any of the services described above, you can visit your nearest Post Office or contact Sales Directorate. 

Special Delivery Services

Both First and Second class letter mail can be adapted to your specific needs, through our Special Delivery services.

Registered Mail


For letters that you would like to have a receipt at the time of posting. The addressee/recipient (or a power of attorney) has to sign in order to receive the letter. The sender can also request for a receipt that the registered mail has been received by the addressee. Registered mail can be used for both First and Second Class mail.


Registered Premium


Registered Premium is the best service to use for letters or mail items where tracking is important. These letters are tracked at all points during their journey. Also, there are at least two efforts to deliver them. The sender can request and receive information about these letters according to their needs. Registered Premium can be used for both First and Second Class mail.

Smart Post

Letters sent using Smart Post will be tracked at all points of their journey. There are at least two efforts to deliver them and if the recipient is not there, Smart Post can be delivered to other people at the recipients address. There is a lot of information available to the sender regarding Smart Post according to their needs. Smart Post can be used for both First and Second Class mail.

Cash on Delivery

When the Cash on Delivery special service is used the Postman receives on delivery the amount of money that the sender has requested. The letters sent using this service are accompanied by postal money orders, or bank payment orders. The imprint ΕΠΙ ΑΝΤΙΚΑΤΑΒΟΛΗ has to be on the envelope either as a sticker or written clearly by hand. Also, the amount that has to be collected by the recipient has to be very eligibly written.

Insured

These are letters tracked at all stages of their journey to ensure that their content is insured as well as their guaranteed delivery. A sticker with the imprint Δ.Α. – ΔΗΛΩΜΕΝΗ ΑΞΙΑ /ΑΣΦΑΛΙΣΜΕΝΟ or the same imprint very clearly written on the envelope is necessary. Recorded Delivery can be requested by the sender free of extra charge. This special service is only available for First Class mail.

Recorded Delivery

You can use this service for letters or mail items that are not tracked. The recipient signs for the delivery. This service can be used for both First and Second Class mail.

Urgent – Express

A special sticker with the imprint ΚΑΤΕΠΕΙΓΟΝ EXPRESS (it can also be hand written very eligibly) has to be on the envelope. Using this service delivery on the next day is guaranteed even at the most remote place in the country.


Advice of Delivery

Using this service the sender can have a written receipt for the delivery of this mail signed by the recipient, showing clearly the date of delivery. In case of loss or damage there is compensation. This special service is available for First Class mail.

For more information on any of the services described above, you can visit your nearest Post Office or contact Sales Directorate.

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