Domestic Parcels

Hellenic Post offers a comprehensive parcel service for the reception, transportation and delivery of parcels containing merchandise, products, personal items, etc.

We aim to meet the needs of both individuals and all types of businesses (e-shops, commercial companies, export companies, etc.).

Parcel Services Offered:Απλό δέμα εσωτερικού

Standard Parcel Post: this covers sending up to four parcels within Greece.  Parcels can be taken to our Branches or our postal agencies.  The recipients can then pick them up at our branches or our postal agencies.  Parcels using the Standard Parcel Post are normally delivered in three working days after the day of posting (X+3).  We also offer the facility for customers to locate exactly where the parcel is, through “track and trace” using a special barcode number.

Bulk Parcel Post: this refers to the dispatch of five or more domestic parcels per posting. The delivery time for bulk parcel post is normally 3 days after the day of posting.  There are price reductions on this service depending on volume and special characteristics. 

Military Parcels: parcels weighing up to two kilograms can be sent free of charge to soldiers and NCOs doing their national service or by new recruits containing their civilian apparel (up to five kilograms).  This includes parcels sent to soldiers and NCOs doing national service in Cyprus.  If the content of parcels cannot be split, the maximum weight limit is three kilograms.

Free Parcel Post: using this service companies can offer customers a free return service for products, publications, recycling materials etc. The companies pay the postage fees themselves, so that customers returning the goods can do so free of charge. Customers can post Free Parcels at all Hellenic Post branches and postal agencies. The returned Free Parcels are delivered by ELTA to the address of the company while at all stages of the parcel’s journey there is tracking.

Poste Restante with Telephone Notification: using this service the sender can ask for a parcel to be delivered at a branch and the resipient ba called to go there in order to receive their parcel.

Cash on Delivery: during delivery of a parcel the postman receives the amount of money the sender has requested in cash or money orders.

Insured: with a minimum amount of 36 euro and a maximum amount of 30.000 euro, a parcel can be insured and there is compensation in case of loss or damage.

“At Home” Delivery: a parcel can be delivered at the address of the recipient.

“At Home” Collection: parcels can be collected from the sender’s address.  This service refers to contract customers and the quantity sent has to be more than 5 parcels.

Fragile or Oversized Parcels: this special service can be used for parcels when their content is fragile or when their dimensions and/or weight are above the standard.

FREE Services

  • Forwarding or return of parcels
  • Request for tracing a parcel, ability to change the title on a parcel or the amount of cash on delivery.
  • Notification of the recipient or the sender and receipt on delivery.
  • Collection or Delivery of more than 50 parcels for customers who have a contract with ELTA.
  • Electronic track and trace.

Διαστάσεις – Περιεχόμενο

Dimensions -Content:

Α Parcel may not exceed 150 cm in length.  Also the sum of the length and maximum circumference cannot exceed 300 cm.

In addition, cylindrically shaped parcels must not be longer than 150 cm while the diameter must not be greater than 30 cm.

The sender is responsible for the content of the parcel and the proper packing of the parcel, which is suitable for the content.

Easy Parcel Post

To send parcels, in an easy, simple and quick way, the Easy Parcel Post (EPP) is a great service.  Ready made and attractive packages of various types and sizes can be used with prepaid postage fees. The packages offered are:

  • Cardboard boxes in 5 sizes, robust material, laminated and recyclable.
  • Envelopes in 3 sizes made from waterproof material that does not tear or burn.
  • Special “bottle” types in 3 sizes.
  • Special cylinder packaging.

These parcels are delivered at the address of the recipient in 72 cities within the country in two working days following posting. There is electronic tracking using a special barcode number.  Discounts apply depending on the number of packages purchased.

For more information please download the Parcels Pricelist (only in greek).

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