International Parcels

We offer a range of services for parcels which are being sent to other countries aiming to cover all needs of both individuals and businesses:

  • Priority: by air
  • Non Priority: a combination of transportation means, including ship, train, truck and air.
  • The E-Parcel Group (EPG) is a group of national post offices, including Hellenic Post, which offers advanced integrated postal services in 24 European countries (see below).

The sender is responsible for packing the parcel securely and for making sure that the addresses of both the sender and the recipient are clearly marked in Latin characters on the parcel.

Parcels to other countries can be posted at Hellenic Post branches or postal agencies. 

Δέματα Εξωτερικού EPGEPG Overseas parcels

The EPG service offers additional features.  This service is used instead of Priority parcels for the countries in the E- Parcel Group.

  • Attractive pricing: Prices are at similar levels to Priority parcels.
  • Reliability – Real Time Information: they are tracked at every stage of their journey allowing for information to be available at all times.
  • Delivered at the address of the recipient
  • Security and Insurance without extra cost: In case of loss or damage (total or partial) there is compensation awarded with the maximum amount being 450 SDR (Special Drawing Rights)

The countries accepting EPG parcels are the following:

Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, France, Finland, Germany, Great Britain, Holland, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania,  Slovakia, Slovenia, Sweden, Switzerland.

It is noted that EPG parcels cannot be sent with special services like Cash on Delivery, Insured, Oversized or Fragile

Bulk Parcel Post

All of Priority, Non Priority and EPG parcels can be classified as Bulk Post if the quantity sent is more than 3 parcels per dispatch.  Discounts apply on bulk parcel post.

Διαστάσεις δεμάτων εξωτερικούParcel Dimensions

Maximum Dimensions: The dimensions for International parcels cannot exceed 1,5 metres for any dimension or 3 metres for the sum of the length and maximum circumference.

Oversized:  Parcel dimensions shall not exceed 1.5 metres in any dimension or 4 metres for the sum of the length and maximum circumference.

It is noted that “oversized” or “fragile” parcels can be accepted if the country of destination accepts them

Weight:  Standard parcels cannot exceed 20 kilograms in weightExceptionally, parcels up to 25 kilograms can be accepted, if the contents cannot be split and the country of destination accepts parcels of such weight.

The maximum weight limit for EPG parcels is 30kg.

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